Effective date: September 15, 2026
This Privacy Policy explains how Get Connected Home collects, uses, discloses, and protects personal information when you use our website, request an internet-service availability check, communicate with us, or use related services.
We may collect information you provide directly, including your first and last name, email address, phone number, ZIP code, service address when requested, and information you provide during a call, text, email, or order-related conversation.
We may also collect technical information automatically, such as IP address, browser and device information, pages viewed, referring URLs, approximate location derived from IP address, and cookie or analytics identifiers.
We use personal information to respond to your request; check internet-service availability; compare participating providers, plans, speeds, and pricing; communicate with you about internet services; help facilitate orders and installation; provide customer support; improve our website and services; prevent fraud or misuse; and comply with legal obligations.
When you submit a request and provide the required consent, you authorize Get Connected Home to contact you about internet services by phone, SMS/text message, and email, including communications that may use automated dialing technology or prerecorded or artificial voice, where permitted by law.
Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help. You may withdraw consent at any time.
We may disclose information to participating internet-service providers and authorized fulfillment partners when needed to check availability, provide quotes, process an order, schedule installation, or support your request. We may also use vendors that provide website hosting, analytics, communications, CRM, security, and other operational services.
We may disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent.
Some state privacy laws use broad definitions of “sale,” “sharing,” or “targeted advertising.” Depending on how our provider relationships, lead routing, analytics, or advertising activities are classified under applicable law, certain disclosures may fall within those definitions. Where required, eligible residents may opt out through our Do Not Sell My Info page or by contacting us.
We may use cookies and similar technologies to keep the website working, understand traffic and usage, improve performance, measure marketing, and help prevent fraud. Browser settings may allow you to block or delete cookies, but some site functions may not work properly afterward.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including service, legal, compliance, fraud-prevention, and recordkeeping needs. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
Depending on your state of residence, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to opt out of certain sales, sharing, targeted advertising, or profiling.
To submit a request, email info@getconnectedhome.com or call (888) 641-5903. We may need to verify your identity before completing a request.
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Our website may link to third-party providers or services. Their privacy practices are governed by their own policies, and Get Connected Home is not responsible for the privacy practices of third parties.
We may update this Privacy Policy from time to time. The effective date at the top of the page shows when this version became effective.
Questions or privacy requests may be sent to info@getconnectedhome.com or by calling (888) 641-5903.
